First Class Comms appoints Business Director to support continued growth

2 September 2026

First Class Comms (FCC) has announced the appointment of James Marshall as its new Business Director, strengthening the leadership team as the company continues to expand its position as one of the South West’s leading telecoms and IT providers.

James joins FCC at a significant stage in the company’s development, with the business focused on driving growth, improving operational efficiency and making it even easier for customers to work with the team.

In his new role, he will play a key part in supporting colleagues across the organisation, refining internal processes and helping position the business for sustainable long-term growth.

A company spokesman said that during the recruitment process, James stood out for his passion for delivering exceptional customer experiences, his attention to detail and his commitment to continuous improvement. Those qualities closely align with FCC’s values and customer-first approach.

Mark Burland, Managing Director of FCC, said: “We’re delighted to welcome James to the FCC family. As we continue to grow, it’s vital that we invest in great people who share our values and commitment to delivering outstanding service.

“James brings a wealth of experience, a strong customer-first mindset and a genuine passion for continuous improvement. I’m excited to see the positive impact he’ll have on our team, our customers and the next chapter of FCC’s journey.”

James added: “I’m delighted to be joining FCC at such an exciting time. The business has fantastic momentum, a strong culture and ambitious plans for the future. I’m looking forward to contributing to the next chapter of growth and success.”

Mark said the appointment reflected FCC’s ongoing investment in its people and leadership team as the business continues to evolve and build on its reputation for delivering high-quality telecoms and IT solutions across the region.