Alpha Housing Services, a prominent family-run property management company, has been awarded Scale Up Property Management Company of the Year in the UK News on the Block Awards 2023.
This is Alpha’s fourth award in just two years, showcasing its significant portfolio expansion and service excellence. This year’s celebrations have been particularly meaningful, with the close-knit team having much to celebrate scaling-up client numbers, customer service, team size and even MD Piers Wrangham’s new addition at home – a new baby girl called Kitty!
Starting from managing just a handful of properties in the 1980s, Alpha has grown to manage over 2,600 units today.
Piers said the growth was not just in numbers but also in the quality of service and client satisfaction, as evidenced by the various awards received over the last few years and the remarkable achievement of never losing a client.
These achievements, coupled with the company’s commitment to staff development and high standards for clients, significantly contributed to Alpha being chosen as the winner of the Scale Up Property Management Company of the Year award, reflecting its outstanding performance and continuous advancement in the property management sector.
Piers said the success of its scale-up could be primarily attributed to his dedicated team: “The remarkable growth we’ve experienced is a direct result of the team’s unwavering commitment and exceptional talent. Their dedication is the cornerstone of our success in scaling up.”
The Alpha team has expanded and developed over the years in line with the addition of new sites to manage. From humble beginnings running from a spare room with no support staff, the company has an ever-growing team of property, maintenance and finance specialists.
The company places a strong emphasis on continuous training and acquiring professional accreditations, believing that the personal growth of each team member directly contributes to the quality of service.
While the company has already started its digital transformation journey, adding a new, easy-access client portal and 24-hour service, Alpha Housing is looking forward to a future of continued success and growth, both for the business and its employees.
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