Somerset Chamber member SRD Technology UK has been assisting the NHS by helping set up a dedicated COVID-19 call centre – free of charge.
Director Mark Baldwin said: “We received a call to see if we could help as part of the Southern NHS hospitals (UHS University Hospital Southampton) contingency plans for COVID 19 to get an NHS call centre relocated and set up to free up space in a local hospital for Coronavirus patients.
“Utilising and redeploying one of our partners shared office spaces, SRD Technology UK made the hardware immediately available, reconfigured the local network and bank of desk phones and increased capacity on their leased line connection to be able to handle the increased call traffic; all done and operational within 48 hours and free of charge.”
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