Cooper Associates were thrilled to achieve double success at the prestigious 2018 ESTAS awards, where they were named Best Mortgage Office in the UK and Best Regional Mortgage Broker in the South West.
The ESTAS awards ceremony was held at the Grosvenor House Hotel, London on Friday 20 April and attended by a thousand of the UK’s top property professionals.
The awards were hosted by Phil Spencer, TV property expert, and determine the best mortgage brokers, estate agents and conveyancers in the UK. Spencer has hosted the ESTAS every year since their inception in 2003 and said “The ESTAS are special because winning firms are selected purely on the service they deliver to their clients. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”
Samantha Jackson, Managing Director of Cooper Associates, commented “We are absolutely delighted to be recognised both regionally and nationally at the 2018 ESTAS. Delivering a first class service to our clients is of paramount importance to us, as we know our clients have a choice where to place their business. The ESTAS results are based purely on feedback from clients, who are asked a series of questions about the service they received, so it means a huge amount to us as we know it is our clients who have judged our performance which has resulted in us collecting two gold awards. We thank each and every one of our clients who took the time to vote for us.”
The success mirrors the 2017 ESTAS, where Cooper Associates also received the Best Mortgage Office in the UK and Best Regional Mortgage Broker in the South West gold awards.